Dispatcher at Braintree

Job Description

American Personnel Inc. has teamed up with a rapidly growing technical services company in the greater Braintree area. We are seeking a detail oriented, highly motivated Dispatcher that have between 1-2 years experience in a Dispatcher role or call center environment. This Dispatcher will be responsible for making both inbound and outbound telephone calls.

Duties and Responsibilities:

- Scheduling field technicians to provide on-site support
- Answering roughly 10% of incoming service calls
- Filling basic, daily tasks for field technicians when required
- Find coverage using the most soft effective and efficient vendors
- Recording all service information in internal database
- Conducting all follow-up as necessary to ensure that all service calls/visits are completed up to the standards of each customer

Job Requirements

Requirements:

- Bachelors Degree **
- Strong attention to detail and organizational skills
- Excellent oral and written communication skills
- Availability to work flexible shifts as required
Country: USA, State: Massachusetts, City: Braintree, Company: American Personnel.