Junior Exchange Support Engineer at Boston

Job Description

Classification: Systems Administrator

Compensation: $50,000.00 to $65,000.00 per year

Looking for First Line Support Engineer for our growing company. This person will be responsible for the support of our solution which provides a more efficient way of communicating over e-mail. Work with the US Service Delivery team on the support of new customer accounts.Serve as the customers primary point of contact for project coordination and technical configuration assistanceAssist clients with their service, functioning as 1st level support for our customer base Assist in providing detailed training sessions to partners and customers Help Create customer FAQs and work to streamline support processes as appropriateProvide exceptional support to customers, partners, resellers, and internal staff

Job Requirements

- Desire to understand of Internet fundamentals, network routing, and email delivery Desire to work with Microsoft Exchange and Active Directory or other email platforms Excellent verbal and written communication skills that can be used to explain Detail oriented individual that would enjoy working with customers and the challenge of technical troubleshooting Must have Exchange experience

With more than 100 locations in North America, Europe, Australia and Asia, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from Internet development and multiplatform systems integration to network security and technical support.A division of Robert Half International, our company again was named to FORTUNE magazines Worlds Most Admired Companies list, ranking #1 in our industry in both service quality and innovation. (March 21, 2011), and included in BusinessWeeks 50 Best Performing Companies. To learn more about this job opportunity, contact us today at 1.800.793.5533. Robert Half Technology is an Equal Opportunity Employer. Apply for this job now or contact our branch office for additional information:
Country: USA, State: Massachusetts, City: Boston, Company: Robert Half Technology.