Training Coordinator at Hopkinton

Job Description

The Mergis Group has teamed up with our client, a premier IT solutions corporation, in Hopkinton, MA for an entry level Training Coordinator within their Customer Service team. This is a contract opportunity but all applicants must be interested in this opportunity on a permanent basis.

JOB DESCRIPTION

Manage training alignment, consumption, and readiness deliverables associated to EMC products for Customer Service personnel.
Duties include working with data in Excel to identify the quantities of people to be trained based on their geographic coverage and volume of work required.
Training forecasts become the output to specify the individuals required to attend new product training classes and ensure the organization is ready to support the new product.
Personnel will communicate via email and telephone with various personnel across the Customer Service organization to ensure training deliverables are planned and executed appropriately per the forecasted plan.

Job Requirements

Qualifications

• Strong Excel and PowerPoint skills required
• Strong organizational skills and the ability to manage multiple product releases simultaneously is required.
• Bachelors degree or equivalent experience
• Microsoft Office products
• Analytical ability
• Problem solving skills
• Sense of urgency
• Accountability
• Ability to multi-task

 All Qualified candidates please submit a WORD version of your resume to [Click Here to Email Your Resum]

Country: USA, State: Massachusetts, City: Hopkinton, Company: The Mergis Group.