Media Handler-Retainer at Littleton

Job Description

Managed Business Solutions (MBS) is an Alaska Native-owned company, providing information technology services for the commercial and Federal sectors. MBS has been providing complete IT solutions since 1993 and has a proven history of delivering national and global solutions. Sealaska, our parent company, is headquartered in Juneau, Alaska. We are seeking a Media Handler-Retainer to support our 24x7 operations team onsite at our Data Center program partner location in Littleton, MA. This is a part-time, on-call opening which requires schedule flexibility (please see details below). Local candidates highly preferred; no third parties or agencies, please.

Responsibilities:The Job

Media Services Retainer

Location: Littleton, Massachusetts

Type: Retainer

Hours: Hours will vary. This is primarily a night shift position.

What is a Retainer?

Retainer will work two days duringone week per month to stay current with procedures. During that week the Retainer wouldreceive hourlypay for the hours worked without getting a retainer fee.

On the other weeks of the month the Retainer would receive a Retainer Fee (usually $100) to be available just in case he was needed forasa fill-inor additional help during a shift - If the retainer worksone day during a week then the Retainer would get paid for hours that he worked at the sitethat day PLUS the Retainer Fee. However, if the Retainer worked two or more days as a fill-inor additional helphe would get only the hours worked and no Retainer Fee.

Job Essentials

• Prepare media for the backup process, including performing daily media ejects and mounts
• Receive scratch tapes via 3rd party and process back into tape library as defined in written procedures
• Check all media in and out of media tracking software to ensure 100% tracking of media
• Record all action taken in each call tracking ticket
• Process all special requests received (e.g., ad hoc backups, stores/restores, tape mounting requests)
• Perform media management responsibilities which include, but are not limited to these activities:
• Vaulting of media as specified by Client; this includes requests for unscheduled tape restore or stores and media retrieval
• Apply external labels, if used, and run media initialization jobs to write internal labels
• Prepare incoming media appropriately (e.g., remove write protect, remove labels)
• If necessary, generate scratch listing reports using available tools (e.g., Tapes Plus and Omniback)

Job Requirements

Qualifications :

• Accurate keyboarding skills
• Basic PC skills
• Demonstrated strong interpersonal and telephone skills
• Effective written and verbal communication skills
• Ability to work in a high pressure environment
• Ability to prioritize and perform multiple tasks with minimal direction
• Demonstrated ability to adapt to a changing environment
• Ability to define, implement, and monitor process changes
• Problem-solving approach to resolve problems, improve processes, and increase productivity

Country: USA, State: Massachusetts, City: Littleton, Company: Managed Business Solutions.