Senior IT Support Analyst at Beverly

Job Description

Classification: Desktop Support

Compensation: DOE

Job Description:This position is responsible for the primary technical support of senior management and board of directors. Reporting Relationship:This position will report directly to Vice President of Information Technology.Primary Responsibilities: Primary Support for Senior Management; offices of the CEO & COO Primary Support for the Board of Directors Manage domain names and email flow for the Board of Director Storage/Procurement: supplies, equipment and accessories (toner, keyboards, mice, printers, copiers, mobile devices, cell phones, etc.) for executive offices Mobile device management: tracking usage, software/firmware versions for all mobile deviceso Senior Management: CEO & COOo Board of Directors: Maintenance tasks: copier, printer, equipment inspection, etc. Training: applications, audio video Documentation: network and end user (executive) On Call support Remote assistance for facilities & office space management; specifically related to CEO & COO offices or conference rooms Home network monitoring, troubleshooting and support:o CEOo COOo Board of Directors Audio/Video troubleshooting and vendor management Vulnerability scanning and penetration testing of home/remote networks Travel planning: work with EAs to determine when senior management or Board of Directors are traveling and if there are any special instructions, precautions, or voice/data plan changes needed prior to travel Network profile standardization: same settings where they login Vendor & service provider managementSkillset Required: Mobile device procurement, installation, troubleshooting and management; IOS (iPhone & iPad), Blackberry, ActiveSync Project Management MAC support: proficient Office 2010/2013 Windows 7 Wireless technologies Proficient troubleshooting skills Well organized Articulate; well spoken Independent Self-starter**Tremendous work environment, generous salary, 100% company paid health benefits, 401k plan, free breakfast and lunch daily****Contact Ralph Marasa at [Click Here to Email Your Resum] or 508-621-2301

Job Requirements

Contact Ralph Marasa at [Click Here to Email Your Resum] or 508-621-2301.

With more than 100 locations worldwide, Robert Half Technology is a leading provider of IT professionals on a project and full-time basis for initiatives ranging from web development and systems integration to network security and technical support. Through our alliances with industry-leading organizations such as HDI and the Microsoft Partner program, we have access to client companies that other staffing firms dont. In addition to our free job search services, we provide our candidates with access to free online technical training and a competitive benefits and compensation package. Robert Half Technology is an Equal Opportunity Employer. In 2013, our company once again was listed on FORTUNE magazines list of Worlds Most Admired Companies. (March 18, 2013). Apply for this job now or contact our branch office at 1.800.793.5533 to learn more about this position. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Country: USA, State: Massachusetts, City: Beverly, Company: Robert Half Technology.