Provisioning Representative Level 1 at Quincy

Job Description

General Summary of Position:We are seeking detail oriented, highly motivated professionals that have 1-2 years experience in a processing and/or data intensive position. Professionals with provisioning experience in the telecommunications industry would be ideal. This individual will be utilizing our proprietary databases to review, make changes, and submit orders timely and accurately for our customers.Duties and Responsibilities:

• Process all Conversions orders for our local POTS and CENTREX customers accurately and timely
• Update customers with due date information
• Work closely with all internal departments to ensure correct service and billing for our many customers
• Utilize Incumbent Local Exchange Carriers online systems to process orders and obtain accurate service order completions
• Troubleshoot customer requests to ensure proper resolution

Job Requirements

• Proficient with Microsoft Office products, Word, Excel, Outlook

• Strong organizational skills
• Excellent oral and written communication skills
• Strong analytical and problem solving skills
• Highly motivated, energetic, self-starter
• Availability to work overtime as required
• Great work ethic
• Bachelors Degree

Preferred Qualifications:

• 1-2 years of Telecommunications industry experience

Country: USA, State: Massachusetts, City: Quincy, Company: Granite Telecommunications.