Inside Sales Representative at Waltham

Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the worlds most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites.

Responsibilities:

• Qualify leads and prospects based on defined criteria
• Cross sell and up sell existing customers
• Profile assigned accounts and drive outbound prospecting to generate new business
• Must call into senior management as part of lead development and qualification. E.g. VP/Director of Application Development, VP/Director of QA, VP/Director of Testing
• Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools.
• Develop an understanding of the accounts business issues and other relevant information
• Educate prospects about dynaTrace solutions
• Coordinate demonstrations and POCs with prospects
• Use CRM-Salesforce.com to track activities
• Attend weekly territory forecast meetings and update team on progress of identified activities
• Work to meet defined metrics goals
• Provide input to marketing including feedback on quality of leads from marketing programs

• College diploma/university degree or equivalent experience
• High level of commitment to exceptional customer service and relationship build
• Strong written and verbal communication skills
• Strong problem solving, organizational and interpersonal skills
• Ability to work both individually and in a team environment
• Self-motivated with the ability to work in a fast paced and constantly changing environment
• Proficiency in MS Office tools - Outlook, Word, Excel, Powerpoint
• Experience using a CRM, i.e. Salesforce.com
• Experience in a sales position or Technology industry preferred

Country: USA, State: Massachusetts, City: Waltham, Company: Compuware Corporation.