Call Center - Customer Service Rep (Entry Level Work From Home) at Worcester

We are seeking a hard-working and self-motivated Customer Service Rep to join our growing team of Work From Home professionals. This position geared towards any person who is good at customer service and has a desire to work from home. If you meet those two criteria, you can be very successful in this role. SYKES Home powered by Alpine Access seeks qualified individuals and places Customer Service Reps in roles that best fit their qualifications.

 

Call Center - Customer Service Rep (Entry Level Work From Home)

 

Job Responsibilities

 

You will experience a different kind of job, working from the comfort of your own home office. Because of our many clients, we can offer a wide variety of calls that you might find exciting: Customer Service, Account Management, Technical Support, Billing / Collections, and Inbound Sales. The main responsibility is to answer back to back calls during your shift to assist customers and resolve issues on each call.

 

Other responsibilities will include:

 

• Effectively dealing with any issues and solving problems that arise on the phone with effective communication skills
• Consistently using multi-tasking skills to follow an internal process of understanding the issue and finding a solution to the issue while communicating with the customer
• Handing a large number of calls each day without losing enthusiastic voice and attitude
• Answering all calls promptly and efficiently

 

Call Center - Customer Service Rep (Entry Level Work From Home)

 Requirements

To qualify for the position, you must be over 18 years of age and have at least a high school diploma or equivalent. In addition, the Customer Service Rep must be available and willing to work at least one, preferably two weekend days each week.

 

Other requirements include:

 

• Legally authorized to work in the United States
• Excellent organizational and administrative skills, Strong ability to multi task, Positive and professional attitude
• Home office that meets minimum qualifications (specific computer requirements, Internet, telephone line and headset). More details will be provided as you go through our application process
• Must be computer literate with Microsoft Office skills, preferred
• Passionate about helping customers

 

Call Center - Customer Service Rep (Entry Level Work From Home)

 

Benefits

Unlike almost all Work From Home positions, there is NO startup costs associated with this role, and you are NOT a contracted worker. The Customer Service Rep is a full-time employee of SYKES Home powered by Alpine Access and eligible for benefits, promotions, etc.

SYKES Home powered by Alpine Access believes in paying their employees a competitive salary with excellent benefits opportunities. Here are some of the benefits we offer:

 

• Legitimate, work from home opportunity with a large, reputable company
• Access to health benefits
• Paid training to ensure our employees are successful
• Career advancement and performance incentives
• Saving over $5,000 per year on not having to commute
• Flexibility in work schedules and true work/life balance

 

To learn more about these benefits, apply today!

 

Call Center - Customer Service Rep (Entry Level Work From Home)

 

Country: USA, State: Massachusetts, City: Worcester, Company: AA/SykesCCP-Sykes HOME.