Salesforce.com Administrator 3 Month Contract at Boston

Salesforce.com Administrator – 3 Month Contract

IHRDC is seeking a Salesforce.com Administrator for a 3 month contract role.  In this temporary position you will serve as the primary point of contact for administering our Salesforce.com CRM application for the Sales Team and Senior Management who require maintenance, configuration, reporting and training. As part of your role, you will support the e-Learning Solutions group by analyzing key usage and client metrics.

Specific responsibilities:

As the Administrator of the Salesforce.com CRM application, you are responsible for developing and maintaining functional areas of data management, forecasting, account registration, contacts, leads, campaigns, opportunities, quotes, assets, dashboards, reports and any other customization. Specific activities will include:

• Create, improve and maintain user roles, security, profiles, workflows, approval processes, and validation rules
• Integrate new functionality from Salesforce.com releases and upgrades
• Document and maintain configuration, design and process
• Develop and manage reports and dashboards
• Assist in analyzing current business processes and suggest improvements
• Train new users on the Salesforce.com application
• Monitor user adoption rates and respond as needed
• Create, design and maintain custom objects and workflows
• Identify Salesforce.com usage problems and craft technical/communication plans to remedy
• Other projects as appropriate

No phone calls or recruiters please.

 Requirements

Required Skills and Experience:

• Superior skill and expereince with Salesforce.com is required
• Excellent communication abilities, strong computer skills and personal maturity
• Transferrable and similar experience with data analysis
• Proven and successful project management and data analysis experience
• Proven skill in dealing with multiple functions and demanding schedules
• Absolute attention to detail, a high energy level, and an upbeat style is needed
• Experience with Visualforce and the Force.com development platform is a plus
• Four year college degree is expected

Country: USA, State: Massachusetts, City: Boston, Company: IHRDC.