Store Manager at Boston

Bring your record of achievement to Travel Traders....as a manager in our busy Hotel Gift Shop/Café.

You may not know us because our name is not on our door, but if you have ever stayed in one of the large resort or business/convention hotels across the country, you have most probably shopped in one of our stores. We are the largest independent operator of hospitality retail in the United States and Caribbean - consistently sought out by the world’s major hospitality groups to operate their retail and grab-n-go food/coffee outlets in many of the premier hotel and resorts across the United States and Caribbean.

Due to our rapidly expanding operations, we are seeking to fill a Store Management position in our newest Coffee Café & Gift Shop located in downtown Boston, MA. 

Along with a passion guest service, the ideal candidate will use their prior experience in specialty retail to:

• Ensure delivery of the Company’s Guest Service Standards to all guests
• Deliver the budgeted sales and controllable profit targets for the locations
• Deliver the Companys operating standards and ensuring that all policies and procedures are followed
• Be responsible for Inventory Control / Merchandize Ordering / Profit & Loss Analysis.
• Hire, Train and Coach staff.
• Maintain Company merchandizing and visual standards.
• Ensure all Human Resource and Loss Prevention policies and procedures are followed.
• Develop and maintain a great relationship with our hotel partners

   Requirements 

• The qualified candidate MUST have minimum of 2 to 4 years of progressively responsible management experience in a fast paced specialty or boutique retail environment, with some of the management experience in a coffee café or gourmet market desired. (Starbucks Coffee, Caribou Coffee, Panera Bread, Au Bon Pain)
• A passion for service and the desire to develop and lead a team of similar minded individuals.
• A leader who holds themselves and their team accountable for service and sales
• Someone who understands the importance of the day-to-day routine.
• A manager not afraid of paperwork and likes to keep things organized
• An operator with experience with managing a sales budget, scheduling and payroll.
• Must have strong retail math skills, excellent written and verbal skills and experienced in using a Point of Sales system. 
• A diligent multi-tasker who likes doing many things at once and does them well.
• One who follows directions but can think outside the box when it is necessary

Travel Traders is the nations premier hotel retailer with over 200 locations nation wide, including Hawaii and Puerto Rico. Our stores are located in the most prestigious hotels including, Hiltons, Intercontinental, Hyatt, Omni, Renaissance, Marriott’s and many more. We carry a variety of products including souvenirs, giftware, accessories, handbags, clothing, toys along with a wide variety of sundries and snacks. We work with such vendors as Starbucks, Guess, Kenneth Cole, Brighton, Armani, Godiva, Coca Cola, and FritoLay to name a few

Travel Traders offers competitive compensation and benefits, including medical, dental, vision, life insurance, short/long term disability and 401K. We also offer a generous Paid Time Off Plan.

If this position matches your experience please forward your resume and salary history. Only those candidates most qualified for the position will be contacted. EOE.

Country: USA, State: Massachusetts, City: Boston, Company: Travel Traders.