Change Management Analyst (305-758) at Billerica

MorphoTrust USA, Inc. is the leading U.S. provider of identity solutions designed to simplify, protect, and secure the lives of the American people. Our solutions support the goal of One Person, One Identity: verifying that applicants are who they claim to be, reducing fraud, enhancing national security, and delivering the highly secure credentials and processes on which Americans depend. We deliver complete solutions for the secure issuance of IDs, such as U.S. driver licenses and passports, as well as solutions for border management, law enforcement, retail, travel, and applicant vetting through the use of document authentication, data verification, and biometrics (iris, fingerprints, and face).

The department of configuration management is seeking a change analyst for software, hardware and consumable materials to interface with multiple departments, document and improve CM processes, insure proper CM documentation of complex and varied projects across multiple business units, produce training, auditing, and enforcement functions and be in a position to learn current operating practices in the company, and define required new processes. Candidate will perform CM functions consisting of configuration identification and specification review, change management and control, configuration status audits, and document management. Candidate will also contribute to design and implementation from current system into automated CM processes.

Our solution has been used to produce more than two billion government-issued IDs to date. These include drivers licenses, passports and Visas, the U.S. Passport Card and Border Crossing Card, international voter registration and national ID cards, and more.

Essential Job Functions (includes but is not limited to):

• Be a professional CM interface to a large community of internal customers, a SME to program management, multiple engineering departments, as representation for a large Configuration Management department for the purpose promoting excellent customer relations while managing implementation of the next generation of CM services within the company
• Maintain Bills of Material and engineering specifications to support engineering, manufacturing and finance requirements to document internally developed SW, third party SW, hardware and consumable materials for Products and D/L programs.
• Chair Configuration Control Boards (CCB) to ensure proper review and release of items and documentation and to ensure completion of the required process steps, coordinating between all functions.
• Design, advocate and train CM Process automation for all functions: Engineering Development, QA, Integration, Supply Chain, Manufacturing, and Finance. Define Release Gates, Processes, Document control/standards and Engineering Change Process.
• Review Engineering Changes for Form, Fit and Function impact, Effectivity and Disposition of Materials. Document and track approvals.
• Perform Engineering changes to bills of materials and specifications in support of Operations.
• Establish and maintain items in Dynamics GP ERP application to enable purchase, manufacture, invoice, and inventory transactions.
• Audit D/L Programs bills and specifications to ensure completeness for operational support.
• Meet external customer requirements including government entities
• Familiarity with industry standards and their applicability to a given situation.

Note: In addition to the Essential Functions, also performs similar work-related duties as assigned.

Required Skills

• Experience with Oracle Agile PC or other CM database SW
• Outstanding documentation skills utilizing knowledge of Microsoft Office Tools: Word, Excel, Outlook, SharePoint
• Knowledge of Dynamics GP a plus
• Ability to work on multiple projects and changing priorities

Experience Required

• Bachelors degree or equivalent experience
• Experience with identification of controlled artifacts (configuration items) and implementation of standard CM control processes
• Successful process engineering experience

Travel Requirement, Working Conditions and Physical Demands:

Travel Requirements, such as:

• Ability and willingness to travel as required

Working Conditions, such as:

• General office environment. The work area is adequately lighted, heated, and ventilated.

Physical Demands, such as:

• Office environment where the employee may sit comfortably to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.

Must be a US Citizen, without dual Citizenship.

Must be a US Citizen to be considered; applicants with dual citizenship will not be considered. MorphoTrust USA is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

Please apply directly at:
http://morphotrust-openhire.silkroad.com/epostings/submit.cfm?fuseaction=app.dspjob&jobid=305&company_id=16758&jobboardid=194
Country: USA, State: Massachusetts, City: Billerica, Company: MorphoTrust USA.