Target Mobile Sales Associate at Haverhill

Job Description

Target Mobile Sales Associate

MarketSource is currently searching for a part-time Wireless Sales Associate to work within our partner, Target Mobile. This is a part-time position, designed to increase sales and revenue of wireless products and services through direct selling within Targets national retail locations.

Responsibilities:

Sales:

• Driving sales productivity and customer satisfaction within Client’s retail locations on various Wireless products, accessories and services to customers
• Engaging in side-by-side selling with retail associates
• Growing the retailer’s wireless division sales performance and other key metrics through sales, training and marketing promotions 
• Developing and managing in-store promotions, and coordinating with appropriate personnel
• Implementing and managing wireless sales events in retail locations
• Positioning Client’s value, including but not limited to: 
  • Creating product and brand awareness for various wireless products
  • Communicating competitive knowledge and advantages of various wireless carriers products and services
  • Communicating Retailers benefits compared to competition
  • Effectively communicating various wireless carriers plans, features, products and services to customers
  • Creating first-rate customer experiences
  • Supporting select retail outlets in assigned geographical territory

Training and Coaching:

• Providing Client product and service, including but not limited to
  • Providing customer service consultation within retail locations
  • Ensuring that retailers associates are trusted wireless experts of all wireless carriers products and services
  • Coaching for content and skill improvement to the retail store management and sales associates
  • Providing positive reinforcement and adult learning techniques to promote learning and skill improvement
  • Providing general coaching to sales associates to sell/demonstrate wireless products and services to potential customers
  • Maintaining sound knowledge of multiple carriers wireless products and services
  • Attending requested training sessions and conference calls
  • Reviewing new product and service offerings from Client

Relationship Development:

• Establishing and managing critical relationships within retail stores
• Developing and managing positive business relationships with retail store management and employees
• Consulting with store managers in their development of detailed monthly business plans for each assigned location, seeking consensus on monthly Client goals, including but not limited to:
  • Managing and tracking progress against plan
  • Communicating progress and opportunities with store managers and Client leadership
  • Meeting regularly with store management including site visits
  • Serving as a point-of-contact for business consultation
  • Serving as a point of escalation for questions or issues including individual customer issues

Merchandising:

• Partnering with store managers, ensuring correct product mix and quantities, including but not limited to:
  • Ensuring proper merchandising at locations, including product placement, maintenance, and brand compliance
  • Increasing visibility of wireless carriers products and services
  • Restocking merchandise as needed and allowed
  • Working with in-store personnel.

Management:

• Participating in retail partner’s weekly sales meeting, including but not limited to: 
  • Providing regular reports to sales leadership
  • Participating in and completing required sales training

General:

• Representing Client and MarketSource in a professional manner at all times

 

Job Requirements

 Requirements:

• 1-2  years training, sales, account management or related experience
• Excellent communication skills
• Knowledge of wireless industry preferred
• Proven record as leader, organizer, and/or teacher
• Flexibility to work weekends
• Proven self starter
• Ability to take complex technology to simplified consumer value proposition

 

Physical Job Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
• Requires the ability to move around the store and maneuver merchandise when necessary
• Walking and Standing
• Requires moving around the store to assist Customers
• Identifying and reading reports
• Requires recognizing, identifying and using products and necessary reports

Country: USA, State: Massachusetts, City: Haverhill, Company: MarketSource.