CNA or Home Health Aide (Full time and Part time Positions) at Danvers

Job Description

POSITION:

Harbor Program Resident Care Associate

FLSA Status:

Non-Exempt

 

RELATIONSHIP

 

The Harbor Program Resident Care Associate reports concurrently to the Harbor Program Director and to the Resident Care Director

PURPOSE

 

The Harbor Program Resident Care Associate provides the special service and care required to each ALZ / Dementia resident.. Provides resident care and program/activity needs to residents while assisting in maintaining a positive physical, nutritional and social environment for the residents, while ensuring they feel safe and purposeful.

 

PRINCIPLE DUTIES AND RESPONSIBILITIES

Advocacy

• Recognizes and can assist in the prevention of elder abuse, neglect, and exploitation
• Recognizes and reports to Harbor Program Director or Nurse a residents change of condition, including needing more time to deliver care due to the aging process

 

Analysis / Reporting

• Reports resident and family concerns and issues in a timely manner
• Reports residents’ change of condition and/or needs in a timely manner

 

Communication

• Effectively communicates with residents, families and friends of residents
• Efficiently documents and provides accurate record-keeping as appropriate
• Assures resident information is communicated to the staff through the report process and calendar (i.e., appointments, outings, etc.)
• Communicates and documents residents’ material needs (i.e., briefs, clothing, toothpaste, pads, etc.)
• Accurately completes incident reports prior to the end of the working day

 

Compliance and Safety

• Demonstrates competency with SAMM per state regulations
• Demonstrates infection prevention and control
• Demonstrates personal and resident safety
• Responds to alarms in a timely manner
• Reviews and demonstrates proper fire, safety, and elopement procedures
• Appropriately documents per resident assignment
• Uses proper lifting techniques

 

Customer Service

• Responds to resident / family requests in a timely manner
• Supports the resident’s family, friends and significant others as ongoing caregivers and members of the Caregiving team.
• Demonstrates understanding of the emotional stress of having a loved one with dementia by responding professionally and sensitively to the family’s needs.
• Meets customer service standards in a friendly, helpful, courteous manner with resident and family satisfaction a priority
• Answers phones appropriately

 

Facilities Maintenance

• Assists in cleaning spills / soilage
• Reports any malfunctioning equipment appliances, fixtures, etc.
• Helps to keep common areas in order
• Does not leave any in-use equipment unattended
• Washes and dries residents’ personal laundry in accordance with Harbor Standard and Practices, using cleaning products appropriate to the type of wash, folding clean clothes and returning to the appropriate resident.
• Helps to properly maintain all laundry equipment, ensures laundry work areas are clean and safe, ensures policies covering infection control, health and safety, etc. are strictly followed

 

Knowledge and Experience

• Demonstrates a knowledge of the cognitive, physical, behavioral, and psycho-social approach to all aspects of dementia by using a sensitive approach to all aspects of resident care
• Demonstrates knowledge of residents with regards to background, participation needs, physical abilities, cognitive capability, and attention span capability
• Demonstrates proficiency at reading and understanding a Resident Care Service Plan
• Understands advanced directives and end-of-life care
• Possesses knowledge about the assisted living philosophy
• Understands the resident care function in assisted living
• Understands quality of care objectives
• Understands quality of life objectives
• Reviews and demonstrates understanding of the use of Resident Care Standards and Practices with the Resident Care Director
• Reviews and understands the orientation checklist
• Demonstrates knowledge of the following Benchmark Standards and Practices:
• OSHA guidelines, e.g., chemicals, personal care products, and items locked
• Use of walkie talkies, beeper, and keys
• Nametag and uniform
• Proper punching of timecards / etime
• Alarm system
• Fire safety and elopement
• Consistent attendance and participation in staff meetings and mandatory in-services
• All equipment in resident’s room
• Demonstrates working knowledge of state regulations as they pertain to the job
• Has sound working knowledge of policies in the Resident Handbook
• Possesses current First Aid, and Heimlich certification, if required by state regulations

 

Organization / Prioritization

• Follows daily work schedules as directed and identifies and acts on non-scheduled tasks
• Shows a consistent ability to coordinate multiple tasks
• Maintains a positive attitude when working under pressure

 

Problem Solving / Decision Making

• Responds to emergencies and personal emergency response system and knows when to call for backup
• Effectively handles difficult resident behaviors
• Reacts calmly and effectively in emergency situations

 

Public Relations / Marketing

• Represents the community with a positive attitude and pride when interacting with potential residents and families
• Develops and practices the “30-second commercial" and uses it to greet visitors

 

Resident Care ¾ Activities

• Participates with activities program staff and residents in daily programs and recreational activities as directed
• Encourages residents to participate in community activity programs
• Initiates simple programming and activities, leading one-on-one, small, or large group activities

Resident Care ¾ Alzheimer’s Care

• Supports the residents’ abilities by understanding that all aspects of care can be viewed as an activity
• Utilizes the program staff for assistance and supplies and activity boxes 
• Demonstrates therapeutic conversation and redirection conversation with residents, offering appropriate cues (toilet, snacks and liquids)

Resident Care ¾ General

• Washes and dries residents’ personal laundry in accordance with Harbor Standard and Practices, using cleaning products appropriate to the type of wash, folding clean clothes and returning to the appropriate resident
• Participates in service plan reviews
• Serves residents food as directed, including feeding skills, if regulations permit
• Facilitates the Harbor Resident Choice Dining Program and snack and hydration programs per Standards and Practices
• Knows and complies with all resident rights
• Receives and gives report of on-going shifts by oral and/or written log
• Efficiently documents and provides accurate record-keeping as appropriate
• Observes and reports any changes in residents’ conditions (behavioral or health) and takes action to ensure safety of the residents
• Provides appropriate interventions to maximize the resident’s social and ADL functioning
• Successfully implements the plan of care
• Responds to emergencies and personal emergency response system and knows when to call for backup
• Effectively handles difficult resident behaviors
• Assures resident information is communicated to the staff through the report process and calendar (i.e. appointments, outings, etc.)
• Accurately completes incident reports prior to the end of the working day

 

Resident Care ¾ Hygiene

• Assists with activities of daily living, including bathing, dressing, grooming, toileting, transfer, mobility, and continence care while using appropriate modeling and validation techniques
• Checks all residents daily for cleanliness, appropriate clothing, and any continence issues
• Uses proper sanitary procedures to wipe tables, and sweep and mop dining room after meals
• Checks on resident rooms daily for general cleanliness and neatness; ensures high risk rooms are double checked
• Checks laundry rooms, common areas ¾ including bathrooms ¾ for cleanliness

 

Resident Care ¾ Wellness

• Accurately assesses, communicates, and documents residents’ status
• Observes and reports any significant changes in resident behavior and health
• Assists residents with medication per state regulations
• Recognizes and assists in the prevention of elder abuse, neglect, and exploitation (financial and other)
• Communicates and documents residents’ material needs (i.e. briefs, clothing, toothpaste, pads, etc.)
• Conducts MAR and SAMM audits bi-monthly
• Thins charts as necessary
• Measures and accurately records vital signs (temperatures, pulse, respiration, blood pressure weight and height) where appropriate as per state regulations

 

Strategy

• Successfully implements the plan of care

 

Structure

• Provides ongoing supervision of residents health related activities; complying with health care instructions explained by health care professionals and promptly and appropriately seeking and obtaining medical attention when needed

Talent Development

• Identifies and organizes associate relations events and opportunities
• Serves as mentor to new aides

Training

• Adheres to and attends state regulated in-service training

 

Vision / Innovation

• Assesses risk in a proactive manner

 

Misc.

• Displays courteousness and friendliness at all times to residents remembering their rights to dignity and confidentiality
• Responds to resident / family requests in a timely manner
• Attends and participates in meetings
• Attends all required in-service training
• Serves as mentor to new aides
• Represents the community with a positive attitude and pride when interacting with potential residents and families
• Effectively communicates with residents, families and friends of residents
• Follows daily work schedules as directed and identifies and acts on non-scheduled tasks
• Shows a consistent ability to coordinate multiple tasks
• Maintains a positive attitude when working under pressure
• Special projects/assignments as delegated by the Harbor Program Director and Resident Care Director

 

 

Job Requirements

MUST HAVE WEEKEND AVAILABILITY

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATICATION

EDUCATION

• Must have current certification as a nursing assistant or have successfully completed the certified home health aide or homemaker/personal care homemaker-training program.
• High School education preferred

 

 

SKILLS AND ABILITIES

• Demonstrates working knowledge of state regulations as they pertain to the job
• Has sound working knowledge of policies in the Harbor Family Handbook.
• Possesses current First Aid, and Heimlich certification, if required by state regulations
• Displays courteousness and friendliness at all times to residents remembering their rights to dignity and confidentiality
• Possess excellent communication skills.
• Familiar with infection control
• Demonstrates proficiency at reading and understanding a Resident Care Service Plan
• Understands advanced directives and end-of-life care
• Possesses knowledge about the assisted living philosophy
• Understands the nursing function in assisted living
• Understands quality of care objectives
• Understands quality of life objectives
• Demonstrates understanding of the use of Standards and Practices
• Reviews and understands the orientation checklist
• Demonstrates knowledge of the following Benchmark Standards and Practices:
• OSHA guidelines, e.g., chemicals, personal care products, and items locked
• Use of walkie talkies, beeper, and keys
• Nametag and uniform
• Proper punching of timecards / -time
• Alarm system
• Fire safety and elopement
• Consistent attendance and participation in staff meetings and mandatory in-services
• All equipment in resident’s room

 

 

PHYSICAL REQUIREMENTS

• Physically able to move at least 50 lbs. without assistance.
• Physical stamina and ability to assist residents or lift residents where needed and in emergencies.
• Physically able to bend, reach and work in small areas.
• Physically able to push and pull, equipment and furnishings.

Country: USA, State: Massachusetts, City: Danvers, Company: Benchmark Senior Living.