Assistant Manager at Watertown

Job Description

One of the many reasons why Chipotle is unlike other fast food companies is the fact that nearly all of the leaders are promoted from our crew.
Many restaurant companies hire "professional" managers to run their restaurants and almost never look to their crews for new leaders. But last year at Chipotle, 97% of our general managers were promoted from our crews and because our company is growing, theres plenty of opportunity.
Countless people who came simply looking for a job now find themselves leading dozens, or even thousands of people while enjoying a career that is totally fulfilling, fun, and financially rewarding beyond anything they thought possible. Its pretty simple: If you work hard, youll get noticed and before you know it, youll be on a roll.

Position Summary: Leads the successful day-to-day operations of the restaurant. Trains and develops crew, provides exceptional customer service, and maintains budgets set by the General Manager. Works shoulder-to-shoulder with the General Manager to prepare for the General Manager role as his/her next position with the company.

Main Accountabilities: In addition to following Chipotles policies and procedures, principal accountabilities include, but are not limited to:

Leading the restaurant team in successful day-to-day operations
Identifying talent, interviewing, and hiring new Crew
Participating in personnel decisions regarding the restaurant team, including transfers and terminations
Training and developing the restaurant team, especially Kitchen and Service Managers
Building sales and managing the restaurant budget
Assisting the General Manager in performing administrative duties including payroll, inventory, food ordering, proper cash handling, etc.
Writing schedules that meet the needs of the business so that a great customer experience is delivered while maintaining financial responsibility
Leading by example and being a role model of the standards and behaviors consistent with Chipotles values and culture
Successfully communicating company changes/focus to the team
Ensuring that safety and security standards are emphasized and adhered to, and that employees are trained in appropriate responses to unsafe situations
Maintaining a clean restaurant with excellent quality food and customer service
Maintaining cleaning and sanitation standards within the restaurant
Assisting with local store marketing opportunities
Ensuring that employees are paid properly, receive appropriate benefits, and are prepared for additional career opportunities
Acting as General Manager when General Manager is not present in restaurant

Qualifications: Education/Training
A.A. in related field or an equivalent in education and experience
B.A./B.S. preferred

Knowledge/Skills
Ability to develop positive working relationships with all restaurant personnel
Ability to speak clearly and listen attentively to guests and employees
Ability to speak, read, and understand the primary language(s) of the work location
Knowledge of and the ability to use a PC and Microsoft Office Suite
Ability to adapt and succeed in a fast paced environment
Ability to provide exceptional customer service
Ability to lead and develop people

Work Experience
Experience in a supervisory role in the restaurant industry preferred
Experience as Chipotle Service Manager preferred

Travel
Minimal

Job Requirements

.

Country: USA, State: Massachusetts, City: Watertown, Company: Chipotle Mexican Grill.