Senior Systems Analyst (IT) at Boston

Joslin Diabetes Center is an internationally recognized diabetes care, research and education institution affiliated with Harvard Medical School and headquartered in Boston, MA. Joslin is a non-profit organization dedicated to finding a cure for diabetes and improving the lives of people with diabetes through its cutting edge basic and clinical research, patient care programs for children and adults, and through programs and publications that improve the care of diabetes worldwide.

The Senior Systems Analyst will work with internal clients to design, and develop enterprise and departmental applications and web sites (either purchased or custom built) used by Joslin to support both internal and external clients. Responsible for coordination of internal resources and efforts of external vendors to accomplishment project objectives in a timely manner.Responsibilities include:

• Under the Director of IT Development and CIO, works with user communities to develop and prioritize detailed requirements for approved application projects, and communicates requirements to development resources internally and external partners.
• Working with IT resources (Systems and Data Architects), defines and develops overall system architecture, process design and user interface via web or mobile applications. Reviews designs with user community for acceptance and develops test cases for user and developer validation of system.
• Participates in feasibility studies for proposed projects; develops potential high-level application architecture, proposes alternatives, estimates effort. Collaborates with the business unit to define high-level project requirements and to select resources and partners to assist in performing development work.
• Participates in project management tasks as required for approved application development projects, including defining schedules and resource requirements, and review of deliverables for conformance to business requirements and Joslin standards.
• Serves as primary contact to update applications as requested by multiple departments to provide minor enhancements and bug fixes. Generates ideas for possible enhancements. Tests new areas of applications developed by project teams to ensure that new enhancements work.
• Works as an individual contributor on application projects to design, program, and deliver functioning application components, including executable programs, databases and web pages. Continually learns new programs and identifies new techniques and technologies that Joslin can use to improve its application portfolio.
• Assumes production responsibility for an applications technical acceptance, based on agreed-upon success factors, including ease-of-use, maintainability, and performance constraints. Assumes production responsibility for an applications operation and availability and accountability for any action taken on the application including installation through configuration, security and user permissions, upgrades and backups.
• Provides research and advice to Center staff on software, techniques and procedures to improve application ease-of-use, performance, data quality, and associated business processes.
• Trains application users (and works with other developers) within Joslin in the use of software applications and tools to provide application self-service by users where possible. Resolves second level service requests relating to application behavior and performance.
• Provides primary technical administration of applications in coordination with relevant contractors, including outside hosting services, developers and other service providers.
• Performs systems configuration ensuring the integrity, reliability, security and performance of the application, its data, and its hardware.
• Monitors and manages hardware and software contracts, such as those involving outside hosting service and others.

Our ideal candidate will possess:

• Bachelors Degree in Computer Science or equivalent experience
• Seven to ten years of application development and/or application development management experience
• Experience with Development and Administrative tools as required: Microsoft - MS SQL Server, VB.NET, ASP.NET
• Experience with project management
• Experience with Microsoft Office Suite (Microsoft Word, Powerpoint, etc.)
• Skill in database, web page, and report design and implementation
• Experience with cross-platform development tools (source control, test tools, etc.)
• Ability to evaluate and apply new technologies quickly as required
• Ability to perform effectively under tight deadlines to ensure updates are processed to meet corporate needs
• Ability to communicate on one-to-one basis with outside contractors to ensure efficient technical administration of applications
• Ability to analyze and determine solutions to troubleshoot user problems

Joslin Diabetes Center is an Equal Opportunity Employer M/F/D/V
Country: USA, State: Massachusetts, City: Boston, Company: Joslin Diabetes Center.