Loss Prev Specialist I at Springfield

Job Description

The CVS team consists of more than 140,000 dedicated people working in our stores, regional offices, distribution centers, and headquarters in Woonsocket, Rhode Island. The first CVS store opened under the name "Consumer Value Store." Since then, we have become more popularly known as CVS, but our focus on providing value to our customers has remained our hallmark.

Position Summary

This position directly assists in the safety and protection of CVS Caremark Inc assets within assigned stores, including customers, employees, merchandise, and store property. This position is familiar with CVS Caremark Inc Policy, local criminal law, covert surveillance principles, overt customer service methods, digital and traditional VCR tape video surveillance systems. This position communicates closely with Store Management, District Sales Managers, Regional Loss Prevention Managers, and Organized Retail Crime Field Managers. This position reports directly to a Regional Loss Prevention Manager, and regularly to Store Management and District Sales Managers.

Required Qualifications

Flexibility in schedule times and schedule locations to meet shifting external theft patterns Ability to clearly understand local criminal laws regarding theft, fraud, trespass, assault, and use-of-force Ability to quickly and continually evaluate circumstances for breaches in safety, policy, and law, and to continually react professionally and safely to those circumstances Ability to maintain focus through uneventful hours Ability to maintain self-discipline and self-management when not directly supervised Ability to take responsibility for all self actions, regardless of the source, events, or outcome and consequence The ideal candidate will posses a passion for shrink reduction tempered with a clear thought process, and be able to apply that passion constructively and professionally in opposition to external theft. The ability to maintain professionalism when under severe stress and open hostility, as well as all interaction with employees, customers, law enforcement, the court system, and the general public is required. Applicants MUST have a minimum of 2 years experience in Loss Prevention involving the apprehension and detention of shoplifters. Reliable Transportation is a must.

Preferred Qualifications

The ideal candidate will be flexible to the demands of the position and the changing circumstances of day-to-day store activities.

Education

Verifiable High School diploma or GED is required.

Clinical Licensure Required

N/A

Business Overview

CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nations largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

Work Environment

Customer Support - Retail Support

CVS offers a competitive benefit package including:Stock Option Award Program (select employees) CVS Future Fund - 401(K) & ESOP Employee Stock Purchase Plan (ESPP) Comprehensive pre-tax medical insurance Prescription Coverage Short- and Long- term disability insurance Medical and personal leave Domestic partner benefits Life Insurance-Company-paid program Supplemental Supplemental dependent Dental Insurance Vision discount plan Adoption assistance Business travel insurance Auto and Home insurance discount plans Professional liability insurance (Pharmacists) Dependent care reimbursement account Education assistance Performance-based incentive plan Service recognition Paid vacations and holidays Merchandise discount

Job Requirements

 
Country: USA, State: Massachusetts, City: Springfield, Company: CVS Caremark.